teletext have taken 3000 pound off my money, i will be seeking legal advise i asked for a refund as i could not have the hotel i paid for and was told i cant have a refunded and have to take the replacement that was offered. I recieved a email from teletext holidays saying the hotel i had paid for is now not available, so they offered me another hotel to stay in which i refused as it does not meet my requirements.
#TELETEXT MY BOOKING HOW TO#
READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems Whilst at the resort the “emergency contact” given by teletext was disgraceful, rude and unable to explain the process, spent over an hour explaining that the conditions were effecting my partner’s health and they were more interested in asking for more money for another hotel showing absolutely no concern or sympathy for our situation. If you have a complaint they hide behind emails and will maybe contact you after 28 days or not at all. Mouldy, noisy, falling apart rooms and disgusting living conditions are acceptable to Teletext. They show you on there web site is cheap but is not is a ripoff they said they advertise one room only but is rubbish companyĭisgusting Customer service, once you hand over the money they want nothing to do with you, returned from a terrible holiday due to the shocking state of the hotel.
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